Privacy Policy

This Privacy Policy describes how Called Societas ("we", "us", or "our") collects, uses, and shares your personal information when you visit calledsocietas.com, make a purchase from us, or otherwise interact with our store (together, the "Site"). By using the Site, you agree to the practices described in this policy.

Information We Collect

We collect the following types of information:

• Order information — your name, shipping and billing address, email address, phone number, and details of the products you purchase. Payment card details are processed securely by our payment provider and never touch our servers.
• Account information — if you create an account, your email address, name, saved addresses, and order history.
• Device information — your browser type, IP address, time zone, and some of the cookies installed on your device, along with the pages you view and how you interact with the Site.
• Communications — the contents of any message you send us, for example through email or a contact form, plus your email address if you subscribe to our newsletter.

How We Use Your Information

We use the information we collect to:

• Process, fulfill, and ship your orders, and send order and shipping confirmations
• Create and manage your account
• Respond to your questions and provide customer support
• Send you marketing communications, such as new drops and offers, where you have opted in
• Screen orders for potential risk or fraud
• Understand how visitors use the Site so we can improve it
• Comply with legal obligations, such as tax and accounting requirements

Sharing Your Information

We never sell your personal information. We share it only with service providers who help us run the store, and only to the extent needed to do their job:

• Payment processors (such as Stripe) to securely handle your payment
• Shipping carriers to deliver your order
• E-commerce and hosting platforms that power the Site
• Analytics providers to help us understand how the Site is used
• Email service providers to send order updates and, if you opt in, our newsletter

We may also share information when required by law, for example to respond to a lawful request from a public authority, or to protect our rights.

Cookies

Cookies are small data files stored on your device. We use them to keep your cart working, remember your preferences, and — with your consent — measure how visitors use the Site. When you first visit, a banner lets you accept or decline non-essential cookies, and you can change your choice at any time via the "Cookie Preferences" link in the footer. Essential cookies required for the cart and checkout to function are always active.

Marketing Emails

If you subscribe to our newsletter, we will email you about new drops, restocks, and offers. You can unsubscribe at any time using the link in any marketing email, or by contacting us. Order and shipping emails are transactional and are sent to everyone who places an order.

Data Retention

When you place an order, we keep your order information for our records — including tax and accounting obligations — unless and until you ask us to delete it. Account information is kept for as long as your account exists. Analytics data is retained only as long as needed to understand and improve the Site.

Your Rights

Depending on where you live, you may have the right to access the personal information we hold about you, ask that it be corrected or deleted, object to or restrict certain processing, or receive a copy of your data in a portable format.

• United States residents — several states (including California) grant rights to know, delete, and correct personal information, and to opt out of its sale or sharing. As stated above, we do not sell your personal information.
• European and UK residents — you have the rights described above under the GDPR, and the right to lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at hello@calledsocietas.com. We will respond to every request within the timeframe required by applicable law.

Children

The Site is not intended for children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The date at the top of this page shows when it was last revised. Significant changes will be announced on the Site.

Contact

For any question about this policy or how we handle your data, email us at hello@calledsocietas.com.