Shipping & Returns
Shipping
All pieces are made in limited runs and sold on a pre-order basis. Orders ship within 2–4 weeks of purchase.
| Method | Timeline | Cost |
|---|---|---|
| Standard (US) | Ships within 2–4 weeks, then 5–7 business days in transit | $9.99 |
| Standard (Canada) | Ships within 2–4 weeks, then 7–12 business days in transit | $19.99 CAD |
We ship to the United States and Canada. Canadian orders are charged in CAD; any customs or import duties are the responsibility of the customer. Tracking information is sent to your email as soon as your order ships.
Returns
We want you to love your purchase. If something isn't right, we accept returns within 14 days of delivery.
To start a return, email hello@calledsocietas.com with your order number. We'll confirm your return and reply with the return address and instructions. Please don't ship anything back before hearing from us.
- Items must be unworn, unwashed, and in their original condition and packaging
- Return shipping is the customer's responsibility, unless the item arrived damaged or incorrect
- Refunds are processed within 5-7 business days after we receive the return
Exchanges
Need a different size or color? We offer exchanges on all full-price items, subject to availability. Contact us at hello@calledsocietas.com and we'll take care of it.